Complaint Investigation Report

Allegation: Staff illegally evicted resident

The Department conducted records review and interviews to investigate this allegation. Interview conducted on 2/24/2023 with Administrator indicated that R1 has been residing at the facility for approximately three days prior to hospitalization. Administrator stated that during R1’s duration at the facility, R1 refused to eat and/or be changed by caregivers. R1 was sent to Mercy San Juan Emergency Room for evaluation. Administrator reported to hospital social worker that due to concerns of R1’s health and safety, R1 cannot return to the facility until she is conserved. Administrator stated a 30-day eviction notice was not provided to R1.

Based on the allegation, staff illegally evicted resident, the allegation is SUBSTANTIATED - A finding that the complaint is Substantiated means that the allegation is valid because the preponderance of the evidence standard has been met.

Per California Code of Regulations, Title 22, Division 6, Chapter 8, the following deficiency cited on LIC9099D.

Exit interview conducted, a copy of the report and appeal right was provided.