Complaint Investigation Report

Allegation: Resident sustained pressure injury due to staff neglect- Unfounded

LPA and LPM reviewed records and conducted interview and found no evidence that residents sustained pressure injury due to staff neglect.

Allegation: Staff did not seek medical attention for resident- Unfounded

LPA and LPM reviewed records and conducted interview. Hospital discharge papers were reviewed found that the facility sought medical attention for R1 and R2 when medical attention was needed.

Allegation: Staff is over medicating resident- Unfounded

LPA and LPM reviewed records and conducted a medication audit and found no evidence that staff is over medicating residents. Medications are accounted for without discrepancy.

Allegation: Staff are falsifying incident reports- Unfounded

LPA and LPM reviewed records found the facility is reporting incidents as required. There is no evidence that staff are falsifying incident reports submitted to the Department.

Based on information obtained through interviews, the Department finds the allegations to be UNFOUNDED, meaning that the allegation was false, could not have happened and/or is without a reasonable basis.

Exit interview conducted and a copy of the report was left at the facility.