Complaint Investigation Report

Per Administrator Cecile Jimeno, R1 would have times when they would become depressed and express feelings of hopelessness due to their physical limitations. LPA was unable to successfully interview R1 due to not getting a response or being at the facility when attempts were made. LPA made one final attempt and was informed that R1 was discharged from the facility on 12/29/20 and passed away in January 2021.

Based on interview, and record review LPA was unable to corroborate the allegation of facility staff are not following resident medical orders. The allegation is UNSUBSTANTIATED. A finding that the complaint is UNSUBSTANTIATED means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated at this time.

An exit interview was conducted, and a copy of this report was provided to Administrator Favieruth Jimeno.