Complaint Investigation Report

LPA interviewed S1 and S2 whom both denied handling R1 in a rough manner. The allegation of staff handled resident is a rough manner is UNSUBSTANTIATED. A finding that the complaint is UNSUBSTANTIATED means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated at this time.

An exit interview was conducted and a copy of this report was provided to Caregiver Haydee Tuyay.