Complaint Investigation Report

In regard to the allegation “Facility staff is isolating resident due to behavior issue”, it is alleged that due to behavior issues C1 was isolated to his/her room by staff only being allowed to come out for meals. During interviews with Administrator and staff five (5) out of five (5) staff stated that clients’ rights are not violated and they are not isolated to their rooms. S4 stated that sometimes clients are sent to their rooms to cool down not as a punishment and are right back out within less than an hour. During interviews with clients two (2) out of two (2) clients stated that staff have never isolated them to their rooms as a form of punishment. When asked if they have ever been sent to room by staff C1 stated “No”. C2 stated that if he/she is having a bad day then they will just go to their room themselves. D

Based on interviews conducted and records reviewed, there is insufficient evidence to support the allegations. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED. An exit interview was conducted, and a copy of this report was given.