Complaint Investigation Report

331880947-4-21-2025-18-AS-KCLS-DG7LLU-20250429085143

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

RIVERSIDE ASC , 1650 SPRUCE ST STE 200 MS29-27

This is an official report of an unannounced visit/investigation of a complaint received in our office on

03/04/2021 and conducted by Evaluator Becky Mann

COMPLAINT CONTROL NUMBER: 18-AS-20210304095856

ROY'S DESERT SPRINGS ADULT RESIDENTIAL CARE

Resident is being overmedicated while in care

Licensing Program Analyst (LPA) Becky Mann conducted an unannounced visit to the facility to initiate a complaint investigation. LPA met with Alexander Ogle, Administrator and explained the purpose of the visit. The investigation consisted of LPA observations, pertinent record reviews and interviews with staff and residents.

The allegation that resident is being overmedicated while in care. Five (5) staff interviewed stated that the residents are not being overmedicated while in care. Four (4) residents interviewed stated that they are not being overmedicated while in care.

Based on evidence obtained during this investigation, the allegation above is Unsubstantiated; meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

An exit interview was conducted where this report was discussed and a copy of this report was provided to Alexander Ogle, Administrator at the conclusion of the visit.