Complaint Investigation Report

LPA made several attempts to contact C1 to conduct an interview but call back requests were not returned. Interviews with three (3) out of (4) staff members denied witnessing S1 yell or speak inappropriately to C1 in the presence of clients. Interview with Staff Two (S2) revealed C1 had told S2 no one was present during the interaction between S1 and C1.

Regarding the allegation “Staff were inappropriately engaged in the presence of resident in care” it was reported Client Two (C2) had witnessed S1 conduct inappropriate actions with another staff on facility property. LPA conducted an Interview with C2 who denied witnessing anything inappropriate happening between S1 and a staff member. Interview with five (5) residents denied witnessing S1 engaging in inappropriate actions with either staff or clients. S1 denied allegations of engaging inappropriately with staff or clients. Interview with three (3) out of four (4) staff revealed they did not witness S1 engage in inappropriate acts with staff or clients.

Although the allegation may have happened or is valid, there is no preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated. An exit interview was conducted, and a copy of this report was provided to Residential Program Administrator Ogle.