Complaint Investigation Report

The investigation revealed the following:

Allegation: Uncleared staff providing care for residents.

It is alleged that S1 and other multiple staff are not fingerprint cleared to work at facility. Per LPA Nwogene's interview with S4 on 4/18/23, S4 confirmed that S1 was an employee at the facility, had been working at facility for the past year and was the Program Manager of the facility. LPA Herrera reviewed Guardian and confirmed that S1 was not eligible for fingerprint clearance on 2/18/22 and was denied a fingerprint exemption on 9/19/23. Per LPA Herrera’s interviews with 3 Staff, 2 of the 3 staff confirmed the allegation stating that S1 was an employee for the facility in 2023 and worked there for at least a year providing care and supervision to the clients in care as a peer support. LPA Herrera interviewed 9 clients and 5 out of 9 clients confirmed that S1 worked here as a peer support and interacted with the clients during group meetings at the facility.

An immediate $500 civil penalty is being assessed during todays visit, for failure to obtain criminal background clearance for S1 prior to providing care and supervision to the clients in care.

Based on LPAs observations, interviews which were conducted, and record review, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED . California Code of Regulations, Title 22, Division 6 and Chapter 1 are being cited on the attached LIC9099-D. Exit interview held, and a copy of this report and appeal rights were provided.