Complaint Investigation Report

T he investigation revealed the following:

The detail of the complaint alleges that C1 was “assaulted” by S1 and S2 witnessed the assault.

On November 19, 2025, at 1:27pm, the Department interviewed Alex Ogle (A1) who denied the allegation stating there is no report or evidence of C1 being “assaulted.”

On November 19, 2025, between 1:30pm and 3:00pm, the Department interviewed 5 staff (S3-S7) regarding the allegation. S1 and S2 no longer work at the facility. Of those interviewed, 2 out of 5 could not provide any input on this allegation because they were not employed during that time. 3 out of 5 were around during that time period but denied that there was an “assault” on a client in their care. 5 out of 5 stated that they have never hit or pushed any of the clients in care and 5 out of 5 staff interviewed stated that they have had client’s rights and CPI training.

On November 19, 2025, between 3:00pm and 3:30pm the Department interviewed 5 clients (C2-C6). The Department could not interview C1 as C1 no longer lives at the facility as of 4/19/21. Of those interviewed, 5 out of 5 stated that staff treats them well and staff have never hit or pushed them nor have they witnessed any other staff hit or push a client.

On November 19, 2025, the Department reviewed and evaluated the following documents: Unusual Incident Reports (dated: 4/14/21, 4/12/21, 4/6/21, 4/1/21, 3/25/21, 2/21/21), Building Incident Report (dated: 4/12/21), which showed that the facility handled the incident in an appropriate manner and followed reporting requirements, Personal Rights training (dated 1/25/25), Employee Expectation training (dated 4/5/25)