Complaint Investigation Report

All residents in the facility are non-verbal and were therefore, not able to be interviewed. Medical records provided by the facility from RUHS indicate that the fractures R1 sustained are due to compression. During visits made by the Department, R1 was observed sitting in their wheelchair and was seen to be compressed to one side. Medical records reviewed indicated that R1’s diagnosis of compression deformity was likely secondary to R1’s condition, osteoporosis. Thus, there was insufficient evidence to corroborate that R1 sustained fractures while in care at SLB Incorporated due to neglect/lack of supervision.

Thus, the Department found this allegation to be UNSUBSTANTIATED. A finding of UNSUBSTANTIATED means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

An exit interview was conducted where a copy of this report was discussed with and provided to CEO Michael Hall.