Complaint Investigation Report

336405884-10-7-2024-18-AS-RSTS-D9VSEU-20241009134918

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

RIVERSIDE ASC , 1650 SPRUCE ST STE 200 MS29-27

This is an official report of an unannounced visit/investigation of a complaint received in our office on

10/01/2024 and conducted by Evaluator Stephanie Martinez

COMPLAINT CONTROL NUMBER: 18-AS-20241001141358

Licensing Program Analyst (LPA), Stephanie Martinez, conducted an unannounced visit to the facility to start the investigation into the above allegation. The LPA met with Administrator, Emely Rodriguez, and informed her of the purpose for the visit. A report was obtained by the Department alleging a resident in care was illegally evicted from the facility on or around 10/01/2024. The investigation included staff and resident interviews, records review, and collection of relevant documentation. A review of the facility's resident roster revealed no individual in care by the alleged resident's name. Two (2) of two (2) resident interviews reported no knowledge of the resident in question being in care. Neither resident had knowledge of a resident who was evicted from the facility. Three (3) of three (3) staff interviews reported no resident was in care by the alleged resident's name. Two (2) of two (2) staff members reported no resident has been evicted from the facility in the last several months. Administrator Rodriguez was interviewed and reported no individual has been evicted from the facility in the last few months. Therefore, based on interviews and records review, this allegation is deemed UNFOUNDED. A finding that the complaint is unfounded means that the allegation is false, could not have happened, and/or is without a reasonable basis. An exit interview was conducted with Administrator Rodriguez; this report was reviewed, and a copy was provided.