Complaint Investigation Report

It was alleged that “Governing body is not active”, regarding the facility’s governing body being in a state of forfeiture with the Franchise Tax Bureau (FTB). LPAs conducted a file review which revealed the facility’s license is issued to entity Community Valley Homes INC. According to the Secretary of State website Community Valley Homes INC. has been in a state of forfeiture with the FTB as of 11/01/2024.

LPAs conducted an interview with the licensee which revealed their corporation is in good standing in the state of Nevada, but was unable to provide proof at the time of the visit. Therefore, based on interview and record review the allegation that the facility’s governing body is not active is substantiated.

Findings that are substantiated mean the preponderance of the evidence standard has been met. California Code of Regulations is being cited for the on the attached LIC 9099 D.

LPAs were unable to stay at the facility and deliver a report due to strong penetrated odor in the home that caused LPAs headache and nausea. LPAs encountered a client who made threats, used foul language, racial slurs, and yelled at LPAs. Staff present was unable to redirect the client. LPAs were able to conduct a walk through before leaving the home. An exit interview was conducted with Licensee, Mary Martin over the phone and a copy of this report was emailed and mailed to the Licensee.