Facility Evaluation Report

On April 21, 2026, Licensing Program Analyst (LPA), Jarred Torres, arrived at the facility unannounced to conduct a Case Management - Deficiencies inspection in conjunction with a complaint investigation. LPA met with House Manager (HM), Carina Ripotola, explained the purpose of the visit, and conducted an inspection of the facility.

During the inspection of the facility, LPA observed the facility's water service to be shut off. LPA interviewed HM to obtain additional information. HM stated that the Administrator (AR), Dulce Redford, forgot to pay the water bill. HM stated that water service was shut off on April 21, 2026, and that AR made a payment to restore service on the same day. HM stated that the facility has enough drinking water for the two clients in care, the clients in care do not use the shower due to receiving bed baths, and LPA observed single-use disposable dishes and utensils in sufficient quantity for the two clients in care. LPA listened to a recorded phone call between AR and an Eastern Municipal Water District employee who confirmed the water service would be restored on April 21, 2026, which is the same day as this visit. LPA reviewed the facility's LIC 610E, Emergency and Disaster Plan, and had determined that the facility can be self-reliant for seventy-two hours.

A deficiency will be cited for California Code of Regulations section 87303(e)(2) because the LPA observed the taps in the facility to not have running water, thus the facility inherently did not have hot water available, at the time of this inspection, as specified in this section.

This report, a copy of the deficiency, and appeal rights were provided to and discussed with HM, whose signature on this form confirms receipt. Please see LIC 809-D for the citation related to the deficiencies observed during this inspection.