Complaint Investigation Report

Four (4) of four (4) employees interviewed deny verbally abusing or not treating residents with dignity and respect. It is reported that R1 increasingly demanded staff's attention and would cry and yell if demands were not met immediately by four (4) of four (4) employes interviewed.

We have found the complaint allegation is unsubstantiated, although the allegation may have happened or is valid: there is not a preponderance of the evidence to prove that the alleged violation occurred. A copy of this report is being reviewed with and furnished to the facility representative.