Complaint Investigation Report

to the staffs on 12/13/2024 by a licensed professional. During the facility visit on 12/16/2024, LPA Brown conducted a medication audit for C1 and Client #2 (C2) and observed that staffs at the facility are not assisting C1 and C2 with their medications as prescribed by their doctors. as evidenced of medications were given without doctor's order.

Based on observation, interviews, and documents review, the allegation of staff gave a medication to client without doctor's order is SUBSTANTIATED. A finding that the complaint is SUBSTANTIATED means that the allegation is valid because the preponderance of the evidence standard has been met.

An exit interview was conducted and a copy of this report, LIC9099, LIC9099D and appeal rights was discussed and provided to House Manager Maureen Sevilla and House Manager Charles Charles Okojie.