Complaint Investigation Report

LPA’s observations of record reviews revealed there was a hospital visit on November 11, 2022. No concerns or advisements were notated. LPA also reviewed weekly notes from the home health nurses attending to R1’s medical needs. A review of the records confirmed there was no documentation requesting assessment for a higher level of care, and R1 was not receiving Hospice Services while residing at the listed facility. Information obtained from interview with additional Witness advised there were no concerns with R1’s medical needs being met. It was stated R1 was receiving the care and services agreed to at the time of admissions.

Based on interviews, record review, observations, and the inability to interview relevant Parties, the allegation Facility is not meeting resident's medical needs has been determined as Unsubstantiated. Although the allegation may have occurred there is not enough evidence to support the listed allegation.

An exit interview was conducted, and a copy of this report was explained and given to Licensee, Elizabeth Pelayo.