Complaint Investigation Report

Staff/resident interviews were conducted and regarding allegation “Staff locked resident in their room”, it was alleged that R1 was being locked in their room. Staff /resident interviews were conducted. Staff would need to secure the food from R1 so R1 would not over eat the items provided by family. S1 was interviewed and denied the allegation. Staff denied overmedicating residents. Staff denied allegation of locking R1 in room, residents were taken to their rooms for their safety when another resident would have a behavioral episode at the home while other residents were present. Therefore, due to insufficient information, these allegations is deemed UNSUBSTANTIATED. A finding the complaint is unsubstantiated means that although the allegations may have happened or is valid, there is not a preponderance of the evidence to prove the alleged violations occurred. This report was reviewed with Paulina Corona, and a copy was provided.