Complaint Investigation Report

Regarding allegation " Facility temperature is not within the regulated range": LPA Colvin conducted a partial tour of the facility and observed that the thermostat in the living room read at 71 degrees. According to Title 22 Regulations, the temperature should be no colder than 78 degrees. Licensee Erika informed LPA Colvin that the residents have heaters in their bedrooms and there is another small heater available for use in the living room. However, since the temperature on the thermostat in the living room was reading at 71, LPA Colvin sustained the findings. Therefore, based on observations, the allegation " Facility temperature is not within the regulated range." is SUBSTANTIATED.

A finding that the complaint is SUBSTANTIATED means that the allegation(s) is valid because the preponderance of the evidence standard has been met.

Due to observations made by LPA Colvin, the facility was cited and deficiencies noted on LIC 9099 D. An exit interview was conducted where this report and appeal rights were discussed. A copy this report, LIC 9099D, and appeal rights were provided to Licensee/Administrator Erika Ramos during the exit interview.