No. State records show no citations from complaint investigations against Villa San Juan Board & Care for the Elderly #2 in Hemet, California. 1 complaint allegation has been investigated and none was substantiated. State licensing has visited 6 times, most recently on 7/24/2024.
6licensed beds
0Type A citations, from complaints
0Type B citations, from complaints
0 / 1allegations substantiated
6visits on record
On the licence
What this home is licensed to accept
Limits the state set on the licence — not services the operator advertises.
Non-ambulatory · up to 6Bedridden · up to 2Hospice waiverDementia care
6 NON-AMBULATORY CLIENTS, AGES 60 AND ABOVE. FACILITY APPROVED FOR 1 BEDRIDDEN. 2 HOSPICE CLIENTS. DEMENTIA PLAN OF OPERATION APPROVED.
Inspection history
How often has the state visited, and what did it find?
California reports these categories separately. They are reproduced separately and never added together, because the state’s own headline figure counts complaint investigations only.
Complaint investigationsWhere the state's headline citation figure comes from1 visits · no citations
Routine inspectionsScheduled licensing visits3 visits · no citations
Other visitsFollow-ups, incident visits and case management2 visits · 10 B
Complaints
What did complaint investigations find?
SubstantiatedInvestigators found the allegation to be true0
InconclusiveNot enough evidence either way0
UnsubstantiatedEvidence did not support the allegation1
UnfoundedDetermined not to have happened0
On file
Reports held by the state
6 reports, newest first. Each one opens in full — the inspector’s own account of the visit, not our summary of it.
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Source: California Department of Social Services, Community Care Licensing — facility transparency record. Retrieved 2026-08-20. Facility number 336402944. Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction