Complaint Investigation Report

A placement agency and hospice agency staff was interviewed which revealed at the time of the visit on 03/13/2024 there was not a resident living in the facility by that name on hospice services with their agency and the name of the person in question was on a list for placement and was last known to reside at Premier Nursing Home, staff had also never been denied entry at the facility while visiting the facility residents on hospice, and Administrator and staff have had a great working relationship for 7-8 years. Another hospice agency staff member from a different agency was interviewed which revealed hospice staff did not visit the facility in person, did not knock on the door and was never told by facility staff that hospice staff could not enter the facility.

LPA Mixson visited the facility on 05/24/2024 and interviewed resident 1 (R1) R1 when R1 moved into the facility R1 was not on hospice services, R1 was not currently on hospice services at the time of interview and the staff at the facility were meeting R1’s needs and services.

The allegation may have happened or is valid, but there is not a preponderance of evidence to prove that the alleged violation occurred this allegation is deemed Unsubstantiated at this time.

No deficiency cited and copy of report emailed, printed for first class mail, and certified mail to the Licensee on file.