Complaint Investigation Report

C1 reported bruising when returning from work that it is caused by the work he performs at his worksite. S1 stated that staff document body checks for clients in a daily body check log. LPA observed documents indicating body checks had been done. C1 stated he has never had any bruising on his body.

The third allegation, Lack of supervision resulting in client hitting another client with an object. All staff stated there is always 2 staff present when clients are present. S1 stated C1 and C2 are ambulatory and have general supervision. S1 stated staff provide assistance as needed and do intervene when behaviors arise. S1 stated C2 did not hit C1 with an object. Relevant Party (RP) stated C1 told RP that Client 2 (C2) hit him (C1) with an object. C1 stated C2 did not hit him with an object. No further information was received to cooroborate or refute the allegation.

The fourth allegation, Facility is not safeguarding client's personal belongings. All staff stated they safeguard all the client’s monies and belongings. S1 stated staff do not take any of the clients belongings. All clients stated staff do not take their belongings. LPA observed accurate documentation of all client monies and personal property inventories. No further information was received to cooroborate or refute the allegation.

The fifth allegation, Facility staff yells at client in care. All staff stated they do not yell at clients in care, nor have they heard any staff yell at any clients in care. All clients stated staff do not yell at any of the clients in care. No further information was received to cooroborate or refute the allegation.

The sixth allegation, Facility staff spoke inappropriately to clients in care. All staff stated they do not speak inappropriately to the clients in care, nor have they heard any staff speak inappropriately to any clients in care. All clients stated staff do not speak inappropriately to them. No further information was received to cooroborate or refute the allegation.

Based upon interviews and information gathered, and although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED at this time.

An exit interview was conducted where this report was discussed and provided to Ms. Jackson.