Complaint Investigation Report

107208838-6-26-2023-24-AS-BCHN-CT7SUX-20230627141149

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

This is an official report of an unannounced visit/investigation of a complaint received in our office on

04/24/2023 and conducted by Evaluator Sarah Hurt

COMPLAINT CONTROL NUMBER: 24-AS-20230424172045

Licensing Program Analyst (LPA) Sarah Hurt conducted an unannounced facility visit to deliver findings on the above allegation. LPA Hurt met with facility Administrator Constance Peters and explained the purpose of today's visit.

Regarding the allegation staff are resricting residents vistors. Witness 1 attempted to visit Resident 1 on April 19, 2023 and was told by facility staff he would not be allowed to visit, or speak to Resident 1 without supervision. LPA Hurt spoke with Resident 1 who stated he was ok with Witness 1 visiting him, and he does not want to deny anyone from visiting him. LPA Hurt reviewed the Power of Attorney documents for Resident 1, and there is no section mentioning visitors or restriction of specific visitors.. Resident 1's Power of Attorney has not provided any documents proving anyone is legally ordered to stay away from Resident 1. Based on the interviews conducted, documentation obtained and reviewed, and the information received during this investigation, the preponderance of evidence standard has been met; therefore, the above allegation is found to be SUBSTANTIATED at this time.

The following Deficiencies are being cited Per Title 22 Regulations.

Exit interview conducted with Administrator Constance Peters, and a copy of this report provided.