Complaint Investigation Report

107208838-5-31-2023-24-AS-MHON-CV7UVP-20230830155528

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

This is an official report of an unannounced visit/investigation of a complaint received in our office on

05/25/2023 and conducted by Evaluator Malia Thao

COMPLAINT CONTROL NUMBER: 24-AS-20230525082016

Staff did not ensure facility ovens are working properly

On 5/31/23 at 8:20 AM, Licensing Program Analyst (LPA) Malia Thao arrived unannounced to conduct an initial 10-day complaint inspection. LPA explained reason for inspection and was granted entry by Administrator (ADM) Constance Peters.

LPA conducted interviews and toured the three buildings. LPA observed each building with a kitchen that has a double oven. LPA observed all six ovens operational and heating up. The allegation is false, could not have happened, and/or is without a reasonable basis.

Exit interview conducted. A copy of this report was given to Administrator, whose signature confirms receipt of this report.