Complaint Investigation Report

Joy in Caring, Clovis04/25/2022Licence 107209170

Census4
Date signed04/25/2022 11:47:05 AM
The inspector’s account

107209170-4-25-2022-24-AS-MHON-CDVVFN-20220427162411

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

This is an official report of an unannounced visit/investigation of a complaint received in our office on

04/21/2022 and conducted by Evaluator Mai Yang

COMPLAINT CONTROL NUMBER: 24-AS-20220421154653

On 04/25/22, Licensing Program Analyst (LPA) M. Yang arrived unannounced to conduct an initial complaint on the above allegation. LPA introduced self, stated the purpose of the visit, and requested to meet with the Administrator. LPA met with designated representative Eddiemer (Bang) Sison. Administrator Innocent Idusuyi was called and stated unable to attend meeting.

During the course of the investigation, interviews were conducted with staff and resident. Staff stated resident was not denied visitors. Staff stated resident choose to not have visitors. Resident stated the staff are no denying him visitors. Resident stated it is his choice on who can visit him.

Based on interviews conducted, the allegation above is to be UNFOUNDED, meaning they were false, could not have happened, and/or are without reasonable basis. We have therefore dismissed the complaint. Exit interview conducted with designated representative. No deficiencies issued. A copy of this report was provided to the designated representative.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction