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Serene Care Jacqueline

2297 Jacqueline Drive, Pittsburg, CA, 94565

Residential care home for the elderly6 licensed beds4 citations on recordHospice waiver
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6 more within 6 milesOpen in Maps
Has this facility been cited?

Yes. State records show 4 Type B citations against Serene Care Jacqueline in Pittsburg, California, arising from complaint investigations. Of 4 complaint allegations investigated, 4 were substantiated. State licensing has visited 12 times, most recently on 5/12/2026.

6licensed beds
0Type A citations, from complaints
4Type B citations, from complaints
4 / 4allegations substantiated
12visits on record
On the licence

What this home is licensed to accept

Limits the state set on the licence — not services the operator advertises.

Non-ambulatory · up to 3Hospice waiver · 4 bedsAge 60 and over

AGE RANGE 60 AND OVER. APPROVED FOR 3 AMBULATORY & 3 NON-AMBULATORY. BEDROOMS #4 & #5 APPROVED FOR NON-AMBULATORY. APPROVED HOSPICE WAIVER FOR 4.

Inspection history

How often has the state visited, and what did it find?

California reports these categories separately. They are reproduced separately and never added together, because the state’s own headline figure counts complaint investigations only.

Complaint investigationsWhere the state's headline citation figure comes from2 visits · 4 B
Routine inspectionsScheduled licensing visits4 visits · no citations
Other visitsFollow-ups, incident visits and case management6 visits · 7 A · 17 B
Complaints

What did complaint investigations find?

SubstantiatedInvestigators found the allegation to be true4
InconclusiveNot enough evidence either way0
UnsubstantiatedEvidence did not support the allegation0
UnfoundedDetermined not to have happened0
On file

Reports held by the state

12 reports, newest first. Each one opens in full — the inspector’s own account of the visit, not our summary of it.

Facility Evaluation Report05/12/2026
Complaint Investigation Report02/24/2026
Facility Evaluation Report02/04/2026
Complaint Investigation Report10/14/2025
Facility Evaluation Report10/14/2025
Facility Evaluation Report05/08/2025
Facility Evaluation Report04/24/2025
Facility Evaluation Report11/15/2024
Facility Evaluation Report05/03/2024
Facility Evaluation Report05/12/2023
Facility Evaluation Report05/12/2023
Facility Evaluation Report12/03/2021
Nearby

Other licensed providers within six miles

Listed by distance. Nobody paid to appear here and the order is not for sale.

Contact

Ask Serene Care Jacqueline a question

Goes to this facility alone. We take no commission if you move in, so we have no reason to steer you anywhere.

What is needed

Goes to this facility only. We do not sell your details, and no other operator is copied in.

Source: California Department of Social Services, Community Care Licensing — facility transparency record. Retrieved 2026-08-20. Facility number 079200967.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction