Complaint Investigation Report

Based on record reviews and interviews conducted, the facility does not have an awake staff to supervise clients.

Based on interviews conducted with staff, one staff denied giving extra Melatonin to the clients. However, other staff interviewed state there are clients who are given extra Melatonin.

During the visit conducted on 11/12/2024, LPAs observed a bottle of Melatonin in the medicine cabinet. The bottle did not have a label. The presence of the extra bottle of Melatonin in the medicine cabinet confirmed the information provided by RP to CCL.

Based on observation and interviews conducted, the above allegations are substantiated.

Based on LPAs observations and interviews which were conducted, the preponderance of evidence standard has been met, therefore the above allegations are found to be substantiated. California Code of Regulations, Title 22, are being cited on the attached LIC 9099D.