Complaint Investigation Report

Allegation: Licensee is financially abusing resident in care.

Based on interviews with staff and W1 revealed that R1 receives monthly income from Supplemental Security Income (SSI) and the remaining income was provided by the family. Interview with complainant indicated that R1 was being charged private room rate when R1 did not request to be in a private room. There was a lack of evidence that licensee is financially abusing R1.

Although the allegation may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did occur, therefore the allegation is UNSUBSTANTIATED .

No deficiencies are being cited on this date.

Exit interview conducted with Dolly Rizvi and a copy of this report provided.