Complaint Investigation Report

It was alleged staff did not notify responsible party of residents change in health. However, during record review, LPAs observed an email communication between S5 and S6 indicating that they are communicating any concern regarding R1 with R1’s responsible party. In addition, record review of internal incident report revealed that the facility notified R1’s responsible party on 12/27/2020 of R1’s fall.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegations are UNSUBSTANTIATED.