Complaint Investigation Report

stated R1 has experienced hallucinating episodes while at the facility. The Department also interviewed residents who did not have any concerns and felt safe at the facility.

The Department reviewed Oakland Police Department’s report which indicated that on June 11, 2023, the police officers were dispatched to the facility and spoke with S1. The report also indicated the alleged incident occurred on June 9, 2023, which there was only one (1) male caregiver that worked that night. S1 also stated in the report that there are only two (2) male caregivers that worked at the facility.

During the interview with S2 it was stated that S3 was assigned to R1 that night and on the NOC shift staff conducted checks on the residents every two hours. The staff try not to wake up the residents when conducting their routine checks, but that R1 regularly wakes up when he’s being assisted. S2 stated R1 had described the male staff and S3 was the only male staff working. Facility staff contacted the agency where S3 was employed and requested S3 to be removed from the rotation due to the allegation.

The Department interviewed W1, the Director from the agency where the male staff was hired. W1 was aware of the incident that occurred at Lakeside and conducted an internal investigation at the agency. W1 stated that the male staff did give a statement stating he did assist R1 with toileting and had to assist by putting his hand on R1’s private part to place in urinal cup.