Facility Evaluation Report

Licensing Program Analyst (LPA) Luisa Fontanilla conducted a case management visit in connection with a Priority 1 complaint #15-AS-20231020144049 and met with Program Director Ieshiaa Ragland. LPA explained to Ieshiaa the purpose of the visit.

The facility is a three storey building. All the offices are located on the street level area. Residents are located on the next two levels. The facility serves clients with Dementia. There were 23 residents on the 1st level and 20 residents on the 2nd level. Residents were observed engaged in different activities. Residents appeared to be neat and well groomed. Facility was clean and odor free.

LPA with Program Director and Maintenance Director checked hot water in Merritt, Berkeley and Piedmont areas and observed at temperature was at 127.4 degrees Fahrenheit.

Type A deficiency is cited per Title 22 California Code of Regulations (see Lic 809D).

Exit interview was conducted with Ieshiaa and Appeal Rights was provided.