Complaint Investigation Report

Allegation - Staff yell at residents – Unsubstantiated.

The Department has investigated this allegation and per records review and interviews and found that staff denied yelling at client (R1), and yelling was not observed by other staff and witnesses.

Based on observation, records reviewed, and interview conducted, the above allegations are unsubstantiated. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.

No deficiency cited, exit interview conducted with administrator, and a copy of this report provided.