Complaint Investigation Report

Staff did not notify resident's authorized representatives of incidents

Interview with complainant indicated that family was not notified when R2 was sick. However, LPA observed facility's resident incident report documented that R2's family was notified when R2 had influenza.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did occur, therefore these allegations are UNSUBSTANTIATED .

No deficiencies are being cited on this date.

Exit interview conducted. A copy of this report provided.