Complaint Investigation Report

Interview with staff and residents revealed that staff have not threaten residents. Residents stated that staff are friendly to residents.

Staff member prohibits resident from seeking medical attention when needed.

Interview with staff indicated that residents have access to a phone, pendent, and pull cord to get assistance or medical attention. Interview with residents revealed that staff have not prevented residents from seeking medical attention when needed.

Facility does not have enough staff to meet the needs of resident in care.

Interview with staff indicated there are 4-5 staff for morning shift, 4 staff for afternoon shift, and 2 staff for night shift. Staff stated that the resident's needs are being met. Interview with residents revealed that staff is available when needed. Staff schedule indicates there are additional staff to cover for those staff who calls in sick or are on vacation.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did occur, therefore these allegations are UNSUBSTANTIATED .

No deficiencies are being cited on this date.

Exit interview conducted. A copy of this report provided.