Facility Evaluation Report

Licensing Program Analyst Alicia Delmundo arrived on 08/07/2026 for an unannounced inspection to follow up on a substantiated complaint investigation. LPA met with Business Office Director Rickie Wattanakasaem and explained the purpose of the visit. LPA also spoke over the phone with Regional Operations Specialist Caroline Frangieh who authorized Rickie Wattanakasaem to sign and receive this report.

On June 4, 2025, the Department concluded a complaint investigation and substantiated allegation that a resident (R1) sustained a fracture while in care, resident had multiple falls during transfers and staff is not providing appropriate assistance during transfers.

On June 4, 2025, the Licensee was cited for violating Health and Safety Code §1569.269(a)(6) Enumerated rights; severability, Health and Safety Code §1569.269(a)(5) Enumerated rights; severability, and Title 22 California Code of Regulations (CCR) 87464(f)(2) Basic Services.

At the time of a complaint visit on July 17, 2026, an immediate civil penalty of $500 was issued and the Licensee was informed that an additional civil penalty might be assessed based on Health and Safety Code § 1569.49(f).