Facility Evaluation Report, 07/14/2026 — Ivy Park at Hayward, Hayward CA

Facility Evaluation Report

Ivy Park at Hayward, Hayward07/14/2026Licence 019200922

Capacity170

Date signed07/14/2026 04:08:00 PM

Name of licensing program analystAlicia Delmundo

Name of licensing program managerBennett Fong

The inspector’s account

At 2:00 p.m. on this day, July 14, 2026, a virtual meeting was called. The meeting was attended by the following:

Acting Licensing Program Manager Grace Luk

Licensing Program Analyst Alicia Delmundo

Senior Vice President of Operations Scott Carlson

Vice President of Operations Andrew Moret

Regional Health Services Director Kevin Jorgensen

Section 87411(a) Personnel Requirements - cited on May 13, 2026. On February 28, 2026, the front desk staff left for few minutes and a resident was able to leave the facility unnoticed. Resident was moved to Memory Care Unit after the incident.

Section 87705(d) Care of Persons with Dementia - cited on December 2, 2025 due to front/exit door not having auditory signal and a resident able to leave the facility unnoticed on November 12, 2025. The LIC602A Physician's Report indicated this resident has major neurocognitive disease and cannot leave the facility unassisted.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction