Complaint Investigation Report

Allegation: Staff did not ensure resident was safe from harm- Unsubstantiated

It was alleged that staff did not ensure the clients were safe from harm. During the course of the investigation, in addition to collecting documents, LPA spoke with ADM, four (4) staff members, and three (3) residents. Residents 1 (R1), Resident 2 (R2), and Resident 3 (R3) all spoke highly of the staff and the care provided. R1 reports feeling safe in the home around staff and other housemates. Based on the client’s interview, W1 did not reveal any concerns regarding their safety, and the resident reported feeling safe in the facility. Staff interviews indicated that procedures are in place to monitor and protect residents, and no staff reported any incidents or observations suggesting that a residents was at risk of harm. The Administrator confirmed that documentation, or evidence of unsafe conditions or incidents involving the residents, is an ongoing discussion with R1 care team, including but not limited to R1 RCEB CM, R1 RCEB CM Supervisor, RCEB Behaviorist (psychologist), and the Center for Applied Behavior Analysis (CABA) Agency.