Complaint Investigation Report

Facility staff do not treat resident with respect.

Interview with clients revealed that clients likes the staff and gets a long with the staff. Clients stated they did not see any staff mistreating clients.

Interview with clients and staff revealed that no staff threatened clients.

Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did occur, therefore the allegations are UNSUBSTANTIATED .

Exit interview conducted. A copy of this report provided.