Complaint Investigation Report

Allegation: Staff do not ensure residents’ dietary needs are met — Unsubstantiated

During the investigation, LPA reviewed facility menus, including special diet menus posted in the kitchen, and interviewed S4, who demonstrated knowledge of residents’ dietary restrictions, and food preparation procedures. Documentation reviewed reflected that residents’ dietary needs and restrictions were identified in their records and incorporated into meal planning.

LPA observed the kitchen area and food storage, which appeared organized, and adequately stocked. Residents interviewed did not report concerns regarding food access, meal quality, or staff withholding food.

This agency has investigated the investigations above. We have found that the allegations were unsubstantiated. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED.

Exit interview conducted, a copy of this report provided.