Complaint Investigation Report

LPA conducted interview with C1 who stated that she feels "very happy" at the facility and reported no concerns with staff or any abuse. She further stated that the staff are doing their best to address her needs. LPA also interviewed S1 and S2 who stated that they treat all clients with respect and denied any knowledge of the alleged incident.

This agency has investigated the allegation above. We have found that the complaint was unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED .

Exit interview conducted, a copy of this report provided.