Complaint Investigation Report

Allegation: Resident (R1) was not ambulated by staff as required.

LPA interviewed 5 staff. One (1) out of 5 staff stated that R1's physical therapist wanted R1 to be walked but sometimes R1 refused. Four of the 5 staff stated they assist residents in walking, however, there are times when residents refuse. One the 5 staff stated she never walk resident if resident came from rehab or Skilled Nursing Facility and resident has broken bones.

LPA interviewed R1's personal caregiver who stated she never observed staff walked R1. The personal caregiver of other resident was also interviewed who stated that when she needs help in assisting the resident she's hired for, the caregiver assists.

Three out of 4 residents interviewed stated they can walk on their own.

LPA was not able to get information from R1.

Based on information gathered and LPA unable to obtain information from R1, the allegation of R1 was not ambulated by staff as required is closed as unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.