Complaint Investigation Report

On 01/30/22, four staff assisted R1 walk to the bathroom. Later that day, R1 had an unwitnessed fall and required a 6 person assist to lift him up from the floor and put him to a chair. Review of R1’s progress notes show staff conducted frequent safety checks on R1 and called paramedics multiple times for R1’s lift assist.

Based on interviews and record reviews which were conducted, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did occur, therefore the allegation that resident fell while in care implying lack of care and supervision by staff is unsubstantiated.

Exit interview conducted and a copy of this report provided.