Complaint Investigation Report

California Mentor - Malabar Home, Castro Valley11/22/2023Licence 019200735

Census3
Date signed11/22/2023 01:46:17 PM
The inspector’s account

This agency has completed the investigation alleging facility staff incorrectly dispensed medications to residents. The investigation alleging facility falsified resident’s records. We have found that the complaint is SUBSTANTIATED, meaning the allegation is valid because the preponderance of the evidence standard has been met.

Exit interview is conducted and a copy of this report is provided via email including the LIC 9099D. An appeal rights is provided via email.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction