Complaint Investigation Report

Staff did not provide resident's medication as prescribed

Staff did not monitor resident's blood pressure to ensure it was safe for resident to take medication

Staff are not adequately trained to meet resident needs

LPA interviewed R1, and R1 stated that he/she was concerned that S1 hadn't been fired. S1 never apologized for doing anything wrong and is still passing medications. On 09/09/24, R1 received a doctor's order to administer his/her own medication, and S2 performed a Medication Self Administration evaluation on 10/02/24 after R1 presented S2 with the physician's note. The license was cited on complaint 15-AS-20240830161136 received 08/30/24 and provided proof of corrections for the above allegations .

Staff are billing resident for services not being rendered.

ED stated that he/she was unaware of a billing issue or dispute related to R1. ED had not received any written or oral communications from R1 regarding billing. ED provided LPA with proof of R1's transaction history for 10/2024 that shows a credit for services, and explained it was effective 10/02/2024 when S2 performed a Medication Self Administration evaluation for R1. ED will provide an explanation and notification to R1 on or before 11/04/2024.

Based on information obtained, the allegation is UNSUBSTANTIATED . A finding that the complaint is unsubstantiated means that the allegations are not valid because the preponderance of the evidence standard has not been met.

No deficiency cited, exit interview conducted, a copy of this report and appeal rights provided to Douglas Blake, ED.