Complaint Investigation Report

For the allegation, staff did not dispense medication as prescribed by physician:

Although R1’s physician’s report for 09/02/22 notes that R1 is unable to dispense his/her own medication, however, R1 does not have any cognitive impairment and visits the physician on his/her own. On 05/02/23, an unknown staff found R1’s medication in R1’s apartment. Upon receipt of the prescribed medication, the Nurse’s station sent medical notification to R1’s medical provider at Journey Meadows (JM) requesting an order to administer medication. The facility received confirmation from JM on 05/10/23, and began administering R1’s medication in question on 05/11/23.

For the allegation, staff did not keep facility free of pests:

The facility’s pest control contract is annual and began 06/2022, the last two inspections on 03/10/23 to and 04/07/23 both included interior and exterior areas to target ants to mitigate the spread. ADM confirmed that there are not any complaints of pest and R1 stated that he/she does not have any kind of pest issues.

For the allegation, staff left resident unattended:

S1 stated that the front desk is always attended around 8:00 AM and R1 stated, “I can make the determination if I want to go outside or not. Sometimes I will wait inside while I’m looking out. I’ll see them (Journey). Sometimes I just want to be outside. They let me out at the garage if the curb is too high or someone is parked in front.”

Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED .

Exit interview and a copy of this report and appeal rights provided to ED.