Complaint Investigation Report

547206666-8-4-2022-24-AS-SMOA-CH8SVQ-20220812141308

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

This is an official report of an unannounced visit/investigation of a complaint received in our office on

03/24/2022 and conducted by Evaluator Vadim Gorban

COMPLAINT CONTROL NUMBER: 24-AS-20220324092910

Administrator does not ensure a safe and healthful environment for residents

Staff bullies’ staff in presents of residents

Licensing Program Analyst (LPA) V. Gorban and Licensing Program Manager (LPM) S. Moua conducted a subsequent complaint inspection. LPA met with Administrator Stacey McLaughlin and discussed the purpose of the visit. The allegations were discussed.

Facility staff and residents were interviewed. Three residents were present during the inspection and engaged in activities. Residents were observed interacting and communicating with staff. No incidents of verbal abuse or personal rights were reported to the Department. Administrator certificate is current. No safety concerns were observed during the tour.

Based on records reviewed, observation, and interviews conducted, the above allegations are Unsubstantiated. Exit interview conducted.