Complaint Investigation Report

Based on a google Maps search, the distance from the facility to the location where R1 was found, 1368 Rue Avati San Jose Ca, is 0.6 miles.

On October 30, 2025, LPA Chang interviewed Staff S3. S3 stated on October 24, 2025, around 5:00AM, R1 called night shift staff (S2) to take R1 to restroom. After R1 finished using the restroom, S2 took R1 back to his/her room to lay down, S2 went to restroom to clean up. After cleaning up, S2 went back to check R1 and found R1 was not in the room. S2 found the front door was locked and the side yard gate was open. S2 reported R1 was missing to S3. S3 and S2 checked everywhere in the facility and the neighborhood but cannot find R1. S3 stated he/she called ADM to notify that R1 was missing. S3 stated S1 came to work at 8:00AM and S3 asked S1 to drive the car to look for R1 but still cannot find R1. S3 stated he/she called police. S3 stated later on S1 notified him/her that police called him/him and S1 will go to pick up R1. HM stated S1 brought R1 back to the facility.

LPA Chang interviewed Staff S1. S1 stated on October 24, 2025, S2 was not able find R1. S3 reported to ADM immediately at around 8:00AM. ADM advised S3 to call 911. S1 stated Around 12:00 noon, police called S1 that police found R1 at 1368 Rue Avait, San Jose CA. S1 stated it is around 10 minutes walking from the facility. Police officer stated R1 was sitting in front of a house garage. S1 went to the address and identified the person is R1. S1 took R1 back to the facility.

On December 22, 2025, LPA Manuel Monter interviewed staff S2 and S4. S2 stated the day of the elopement, he/she had finished accompanying R1 to the bathroom and walked him/her back to his/her room. S2 stated he/she returned to make breakfast. S2 stated he/she later went to check on R1, but his/her bedroom door was locked. (S2 stated he/she doesn't remember the exact details of the time that passed between checks.) S2 stated he/she went to look from the outside window to see R1 via the window. S2 stated he/she saw R1 was not in his/her room and the side door was open. S2 stated he/she looked for R1 and asked the supervisor to stay in the facility while he/she searched. S2 stated they eventually called 911 and R1 was found a few hours later. S2 stated he/she didn't know about R1's behaviors. S2 stated he/she didn't read information regarding R1.

Staff S4 stated he/she only briefly met R1 and did not work with R1. S4 stated he had time off when R1 moved in and by the time he/she returned to work, R1 was no longer living at the facility. Page 2 Out of 7