Complaint Investigation Report
The Department attempted to reach out to the Reporting Party (RP) to obtain additional information. The RP did not respond to the Department’s request for information.
On 8/26/2025 the Department reviewed the facility death reports for the months of July and August 2025, with causes of death listed as degenerative disease of nervous system, senile degeneration of brain, cerebrovascular disease. No questionable deaths were noted during review.
On 1/8/2025 the Department interviewed Administrator (ADM) Jasmine Latu. ADM states there have not been any questionable deaths for residents at the facility at any time.
Facility staff did not provide care and supervision to residents resulting in injuries
It was alleged that the facility did not provide care and supervision to residents resulting in injuries. The Department attempted to reach out to the Reporting Party (RP) to obtain additional information. The RP did not respond to the Department’s request for information.
On 9/25/2025 the Department interviewed 7 Residents (R1-R7). 6 Out of 7 Residents stated he/she does not have any concerns about the care he/she is receiving. R3 did not respond to questions due to neurocognitive disorder.
On 9/25/2025 the Department interviewed 3 Staff (S1-S3). 3 Out of 3 staff state he/she provides care and supervision to residents in care.
On 9/25/2025 the Department interviewed 1 Witness (W1). W1 states he/she has no concerns about the care his/her loved one is receiving at the facility.
On 8/26/2025 the Department reviewed the facility incident reports for the months of July and August 2025, with no reports that staff did not provide care and supervision to resident resulting in injuries.
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction