Complaint Investigation Report

Marcel's Memory Care, San Jose07/24/2024Licence 435202880

Census3
Date signed07/24/2024 12:37:02 PM
The inspector’s account

Based on document review - S1 has a valid fingerprint clearance dated 3/01/2024. The facility number was not correct. During the time of the visit the ADM was able to resolve the problem with Guardian and have corrected the information based on the instruction received by ADM from Guardian.

This agency has investigated the complaint alleging staff does not have fingerprint clearance. We have found that the complaint was unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis.

No citation was issued during today's visit based on California Code of Regulation (CCR) Title 22. A copy of the report was provided to administrator, Marie Pendar.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction