Complaint Investigation Report

4 out of 4 staff members state the facility has ongoing issues with bed bugs. S1 – S2 states this issue is ongoing due to clients bringing items into the facility from the outside. The facility has implemented procedures to treat and eradicate the bed bugs. S1 states this procedure has been implemented since year 2020. S1 states the facility has sought professional treatment and will provide LPA the receipts of the treatment.

LPA observed the facility has multiple containers of bed bug treatment.

Based on interview and observation, the facility is not free of bed bugs.

The Department has conducted an investigation of the above allegation. Based on interviews and observation, the preponderance of evidence standard has been met. Therefore, the Department found the above allegation to be SUBSTANTIATED. A deficiency is being cited per California Code of Regulations, Title 22. See LIC 9099-D.

This report was reviewed with Renee Sabankaya and a copy of the report and appeal rights were provided.