Complaint Investigation Report

The review of R1 - R3's record of client's/resident's safeguarded cash resources form reflects the amount of money in their P&I binder that is safeguarded by the facility. LPA reviewed R3's receipts are retained on file and reflects the total balance on their record of client's/resident's safeguarded cash resources form.

Based on interview with the designated ADM, the ADM or the designated ADM are the only persons in charge of depositing the residents P&I money once received. ADM states there can be a delay in depositing the resident's P&I money because their money is first sent to their corporate office in Aptos, then sent to the facility. ADM then is responsible to cash the checks at the bank. ADM states to deposit the residents P&I money based on ADM's availability.

The Department has investigated the above allegation. Based on record review, interview, and observation the above allegation is unsubstantiated. An unsubstantiated finding indicates that although the allegation may have happened and/or is valid there was not a preponderance of evidence to prove the alleged violation did or did not occur.

No deficiencies were cited per California Code of Regulations, Title 22. This report was reviewed with the designated Administrator, Jennifer Murillo and a copy of the report was provided.